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Wide Frequency Sensors
THz Near-Field Sensors
Terahertz Cameras
Terahertz Spectrometers
Terahertz Measurement Kits
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Customer Service
Terahertz Store Customer Service Help
Pre-Order Questions
Order Processing
Processing timeframes, placing an order, and order processing notifications
Payment Methods
Acceptable forms of payment with Terahertz Store
Phone Orders
How to place an order over the phone with Terahertz Store
Sales Tax and Tax Exempt
Sales tax, tax exempt, international taxes and when they are applicable
Terms Account
Setting up a terms account with Terahertz Store for wholesale or bulk purchases
Clearance / Discounts
Details regarding items put on clearance and current coupons or promotions
Wholesale or Bulk Purchases
How to apply for a wholesale or bulk purchase with Terahertz Store
Freight Forwarders or Border Pick-Up Locations
We currently do not ship to any Border Pick-Up or Freight Forwarder locations
Shipping
General Shipping Information
General shipping policies and procedures for all shipments
International Shipping
International shipping policies, procedures, and timeframes
Shipping Issues
Shipping policies including damaged items, missing items, and undeliverable or refused packages
Order Status
E-Mail Notifications
Notifications you may receive from Terahertz Store via e-mail
Changing or Canceling your order
How to change or cancel an order you have placed with Terahertz Store
Order Status and Tracking
How to find out the status of your order and obtain the tracking associated with it
Request an Invoice
How to obtain an invoice from any previous purchases made with Terahertz Store
Items Out of stock or on Backorder
Why items are out of stock or on backorder and what it means
Returns
Return Policy and Instructions
Terahertz Store return policies and procedures
Damaged Items
Terahertz Store policies on damaged items
Defective Items
Terahertz Store policies on defective items
Security and Privacy
Sales Policies
Complete list of store policies and procedures
Security
Checkout Security and Fraud Prevention
Warranty
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Product Support