Terahertz Store Customer Service Help
General Shipping Information
General Shipping Information
Orders are shipped weekdays (non-holidays) and our cutoff time for all orders is 4:00pm CST. Delivery transit time starts once we have filled the order and our carrier has picked up the package.- All our items are packaged with the utmost care to ensure your items do not get damaged during transit. Please inspect your shipment when it arrives for any noticeable damage.
- We will not provide shipping refunds due to weather related delivery delays.
- Deliveries to remote areas may increase delivery time.
- The customer will be charged accordingly for any extra fees (refusal of package, wrong address, etc...) that are incurred for the packages billed to their account.
